Frequently Asked Questions (FAQs)
Top Questions
Managing your Account
- How do I update my credit card for my membership?
- Which fee in MortgageCoach reduces Cash to Close?
- Monthly Savings Benchmark
- How do I cancel my membership?
- How do I reset my password if I forgot it?
- What are my video recording limitations? (time & file size)
Troubleshooting
- Enabling the correct webcam and microphone in Chrome
- How do I add a QR code to my Open House Flyers?
- How do I clear my cache in each browser?
- Why is my report (presentation) not editable from the Home screen?
- Why is the P&I I entered for the Current Mortgage not showing on the report?
- Why is my sound not recording while creating a video on my computer?