Troubleshooting
- Enabling the correct webcam and microphone in Chrome
- How do I add a QR code to my Open House Flyers?
- How do I clear my cache in each browser?
- Why is my report (presentation) not editable from the Home screen?
- I tried to share from the MC mobile app (Android) and it won't let me choose how to share. How do I fix this?
- Can we post MC videos to YouTube?
- How could I use MC video to create a video business card?
- Why is the P&I I entered for the Current Mortgage not showing on the report?
- Why are my templates missing from the drop down?
- Why is my sound not recording while creating a video in MC on my computer?
- Why is my Closing Cost Detail button is missing?
- Can I do a screen capture while recording a video in MC?
- Do you have a link for my borrowers to download Mortgage Coach to their iPhone or Android?
- Why does my monthly savings not equal the amount in my Short Term Savings?
- Why am I not receiving my email alerts?
- I can open my MC presentation on my phone, but the video isn't there. How do I fix it?
- I’m receiving: Cannot connect to the media server. How do I fix this?
- Why is my video not appearing in the iPad version of my MC presentation?
- The borrower has a 2nd that is currently still interest only, but adjustable. The Mortgage coach application is reflecting a P&I payment for the 2nd and this distorts the actual situation. How do I fix it?
- Video Recorder: Audio and Video are out of sync. How do I fix this?