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  1. Mortgage Coach Support Center
  2. Frequently Asked Questions (FAQs)
  3. Account and Billing

Account and Billing

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Manage your membership and profile preferences. This section provides step-by-step guides for updating your billing credit card, canceling, or renewing/reactivating your membership. You will also find quick resources for resetting your password, changing your account email address, and checking video recording time and file size limitations.

  • How do I update my credit card for my membership?
  • How do I cancel my membership?
  • How do I reset my password if I forgot it?
  • What are my video recording limitations? (time & file size)
  • How do I update my email address in MortgageCoach?
  • Renewing or reactivating your account
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